Free shipping on orders over $110 inc. GST to Metro areas
Need help

Compare Products

Coco & Bean Belgian Chocolate Brownies

Coco & Bean reduce shipping costs by 36% and achieve zero transit damages with Signet’s Cold Chain Solution

After introducing Signet’s Cold Chain products into their supply chain, artisan dessert business Coco & Bean have been able to reduce costs by over 36% and deliver Australia-wide with zero spoilages in transit. 

Angela Grubisic first introduced her sweet treats to the public at a market store in 2010. Flash forward 13 years, Coco & Bean is a flourishing online business that sells everything from their original Belgian Chocolate Brownies and French Macarons to Corporate Hampers and Dessert Boxes. You can check out their range of seriously delicious desserts here

“We create high-quality products from high-quality ingredients, that are fresh, accessible and most importantly — delicious!” — Angela Grubisic, Founder & Owner.

Coco & Bean French MacaronsCoco & Bean French Macarons

After moving the business online, it was important for Angela and the team and Coco & Bean to ensure the presentation of their deliveries matched the quality of the product. Before discovering Signet, they were using ice gel packs from a different supplier which were prone to rupturing or leaking during transit. 

“By the time our boxes and hampers would arrive they would look messy, which was both spoiling the product and the customer’s experience.” 

Not having a reliable supplier was not only damaging brand perception, but also limiting the growth of the business and increasing costs due to sourcing their Cold Chain products from multiple suppliers.  

Coco & Bean Dessert BoxCoco & Bean Dessert Box

After finding Signet online, Coco & Bean successfully trialled Signet’s Ice Gel Packs. Shortly after, they discovered Signet also offered a range of other Cold Chain products such as Foil Insulated Mailers, which would allow for interstate delivery of the desserts. 

Coco & Bean now use Signet’s Ice Gel Packs to ship their products during the warmer months. They use Foil Insulated Mailers for their brownies and smaller dessert boxes, and the Foil Insulated Bubble Roll for their larger hampers and boxes. Before shipping, Signet’s Fragile Tape and Refrigerate Labels are added to each box to ensure freight couriers handle packages with care and keep them in cool storage. 

“Since we’ve started using Signet’s Cold Chain products, we’ve had zero spoilages in transit. They keep our desserts looking sharp and neat for the customer, and most importantly — cool.” 

Coco & Bean Boxes out for delivery with Signet's Fragile TapeCoco & Bean Boxes out for delivery with Signet's Fragile Tape
Coco & Bean Christmas Boxes packaged in Signet's Foil Insulated MailersCoco & Bean Christmas Boxes packaged in Signet's Foil Insulated Mailers

Signet’s Foil Insulated Bubble Products are a lightweight, protective cold chain solution that uses a layer of foil insulation to reflect heat and maintain the temperature inside. Combined with Signet’s Ice Gel Packs, which stay cold five times longer than ice, it’s the perfect combination to keep your temperature sensitive products protected.   

Being able to ship Australia wide has been a game-changer for the business, and the ease and reliability of ordering from one supplier has helped reduce overall costs. 

“Since implementing Signet’s Cold Chain products we’ve seen a reduction in costs of 36%. We’ve also been able to expand the business and can now ship our products Australia-wide.”

Coco & Bean Personalised BrownieCoco & Bean Personalised Brownie

For more information on Signet’s range of Cold Chain products, reach out to one of our team members on 13 7446, email sales@signet.net.au, Live Chat with us at signet.net.au, or submit an enquiry below. 

Signet is proud to support Coco & Bean and over 60,000 other Aussie ventures. 

Talk to us!

Want to find out more about the solution featured in this article? Get in touch and one of our product specialists will contact you within 24 hours.