Family Chocolatier, Adora Handmade Chocolates, ensure their products arrive to their customers in perfect condition every time with Signet’s flexible Cold Chain solution.
Sisters Tina and Katerina started handmaking chocolates 28 years ago in Katerina’s home kitchen. The more they made, the more their passion and dedication for creating the most exceptional handmade chocolates grew, and it wasn’t long before they opened their first store in Sydney. Today, they are a Sydney institution with seven stores plus an eCommerce store selling their range of chocolates, confectionery, cakes, and gelato.
Adora in Greek means ‘gift’ and that’s what they look to deliver through each of their products, using only high-quality, natural ingredients and no preservatives. While this allows them to produce premium confectionery, it makes their products quite delicate and presents a shipping challenge, particularly in summer.
"We produce all of our chocolates in a temperature-controlled environment to ensure they are of the highest quality. Once they leave that environment, we need a packaging solution we can trust to maintain that quality.” — Anna Brueckner, Adora Handmade Chocolate Operations Manager.
Previously, Adora used a combination of standard shipping cartons and polyfoam boxes with ice packs to ship their eCommerce and wholesale orders. However, the shipping cartons didn't offer any insulative protection and the polyfoam boxes didn't provide the best experience for their eCommerce customers.
They wanted to find one solution they could use for both their eCommerce and wholesale orders, would keep their products protected, and look nice for when they arrived on their customers’ doorsteps.
After doing some research, Adora came across Signet’s range of Cold Chain products and wasted no time implementing our Foil Insulated Bubble Wrap into their packaging.
Signet’s Foil Insulated Bubble Wrap is a 2-in-1 protective packaging solution that not only cushions products from breakages but helps maintain temperature control while in transit. It works by using the layer of foil insulation to reflect the heat and reduce the internal carton temperature by 25%.
Since making the switch, Adora has not only simplified their packaging process but eliminated chocolate melts and elevated the look of their deliveries.
"We now have an all-in-one solution that we can use across the board, and we feel a lot more reassured that our products will reach our customers in one piece."
If you would like to find out more about how Signet’s Cold Chain solutions can keep your products protected, call us on 13 7446, email sales@signet.net.au, or Live Chat with us at www.signet.net.au.
Signet is proud to support Adora Handmade Chocolates and over 60,000 other Aussie ventures.
