When was the last time you received a parcel? If you’re like most of us Aussies, the answer is probably very recently!
The fact is, more of us than ever are ordering online and receiving parcels. And as we’ve grown used to this process, we’ve come to expect fast, flexible, affordable and consistent results.
For businesses, delivery is one of your last customer touchpoints. Get it right and your valued customers have another reason to remember you favourably. Get it wrong and risk losing them to a competitor, incurring scathing negative reviews, customer service headaches … the list goes on.
With these services being so important, it pays to find the best shipping options to suit your specific business needs. But not all courier companies are created equal. For example, some pride themselves on interstate shipping, others on international shipping.
A few other key criteria are reliability, value for money, size restrictions, timeliness, tracking options, pick up and drop off options, customer service and problem resolution, and more. Here, we outline the best Australian shipping and mailing services for all business sizes:
Australia Post
Basically, your shipping options can be broadly broken down into mailing services and courier companies. The former is of course Australia’s postal service: Australia Post, which is the most popular and oftentimes most affordable option for shipping in Australia.
Australia Post’s shipping options are vast, offering far more than just their regular Australian mail services. However, they typically don’t offer as prompt of service as couriers do, or as many diverse services in terms of weight, item, time and location.
Leading Courier Companies in Australia
Courier companies are privately owned and, chances are, you’ll pay more to send your parcels through them. But in exchange, you’ll likely get peace of mind, greater flexibility, and more options, such as same-day shipping or a wide network of affordable international shipping services.
Here are some of the leading courier companies in Australia:
DHL
DHL is a market leader in all things freight. Their 400,000 employees help deliver 1,614,000,000 parcels every year to over 220 countries and territories. Given this staggering scale and their proven track record, it’s little wonder Canstar Blue gives them 5 stars across the board, including for reliable service, value for money and overall satisfaction.
Pack & Send
Caring customer service. Efficient, on-time delivery. Reasonably priced shipping services. These are a few of the many strengths that Pack & Send is known for, and which have helped them become Australia’s best-rated shipping company, and a Product Review Award Winner in 2021.
Aramex Australia
Aramex Australia (formerly FastWay couriers) began its journey in NZ in 1983. Ten years later, FastWay entered Australia and achieved continued success, winning dozens of franchise and industry awards in the process. Its recent takeover by Aramex has only strengthened its ability to provide quality shipping options to Australians.
StarTrack
StarTrack is an Australian transport and logistics company owned by Australia Post. They are Australia’s leading parcel, freight and logistics company and boast an unrivalled national delivery network, as well as being able to ship your parcels to over 190+ countries via their dedicated air-freighter service arrangement with Qantas. They consistently perform well in Product Review and Canstar Blue rankings
Sendle
Founded in 2014, Sendle's focus is small businesses. By unlocking the networks and volumes that are usually only available to the bigger players, they can provide great prices that help small businesses compete on a level playing field. Sendle is also Australia's first 100% carbon neutral shipping service.
Other popular options for shipping in Australia include the courier companies FedEx, Toll, CouriersPlease and TNT.
Another way to ensure your business thrives is to optimise your packaging and packing needs with Signet’s innovative, high-quality cartons, boxers and containers, protective packaging, packaging tape and other packaging solutions.
If you would like to speak with a Signet team member about your business’ packing needs, contact our Sales Team on 13 7446, email sales@signet.net.au , or Live Chat with us by visiting www.signet.net.au.
